So.
The sole strategy of investment banking and other companies relating to the financial markets for finding and retaining effective people, ie. stuffing ever larger quantities of cash down their throats and hoping to produce ‘foie gras’ performance, has been found wanting.
Performance has indeed often been ‘high’ but resulting in heroic value destruction. At some point, I believe during the mid-late 1990′s, there was a de-coupling of reward from recognition of risk. So performance and productivity of business units and individuals was measured only on the ‘upside’, and when the bubble bursts….
There’s nothing wrong with hard-working and creative people being rewarded richly for entrepreneurial wealth creation – it’s been happening for centuries. Dreams provide incentive, and we need dreamers and leaders in our system. But an institutionalised mega-salary and bonus structure is fundamentally different to true equity risk where identity, passion and purpose is inextricably linked with fortune or bankruptcy. It’s just institutionalised greed and, as a result, ‘investment banker’ is now seen as an insult rather than a term of admiration. Which is a shame because there are a lot of very capable, hard-working people involved – including some good friends of mine – and I don’t believe their intention was ever to be seen as an embarrassment to their family, or their society.
However, there is an opportunity for a more sustainable culture to emerge which can once again bring the best out of these resourceful and motivated folk. And the clues for this can be found in some research from many years back by Herzberg who identified that, in the workplace, there are ‘motivational’ factors and ‘hygiene’ factors. The latter are things like salary, bonus, job security, company policy and relationships with co-workers – which give dissatisfaction when they are absent – whilst positive satisfaction arises from the motivators, which include achievement, recognition, responsibility, growth and the fulfilment of the work itself.
Now, Herzberg’s work has been superceded in some ways over the the past 50 years, but at its core it seems essentially true to me. And so I look to growth, fulfilment and achievement as an alternative mantra for institutions in the financial markets to find and retain the good people we need to get us through and out of this almighty mess. There is a need to foster an environment where identity, passion and purpose can flourish at both an individual and systemic level and where the reward is growth (including of wealth and fulfilment and capability) rather than just incomprehensible quantities of cash.
The first step is awareness – so if you agree with this, please help spread the word!
Posted by adriangoodall